STUDIO POLICIES / CANCELLATIONS
For studio policies, please click the document below:
Notice of lesson cancellation:
Please let me know well in advance if you need to cancel a lesson. This will help me plan my time and also help in scheduling make-ups more easily.
IF YOU ARE SICK:
DO NOT COME TO YOUR LESSON IN PERSON
WE CAN ZOOM ONLINE OR RESCHEDULE
Who to contact:
Please always call the Hochstein office: (585) 454-4596
For last minute cancellations:
I would appreciate also a text directly to my cell-phone:
If a lesson is cancelled due to my absence (teacher cancellation), you are guaranteed a replacement lesson.
If a lesson is cancelled by you (student cancellation), there is no guarantee for a replacement lesson. Only very limited rescheduling of student cancelled lessons is possible.
Make-ups of make-ups are not given.
Special cancellations and credits:
For more information, please refer to the information you received from Hochstein when you registered.
For make-up times:
Go to "make-ups available" in the menu.
Please wear a mask at all time. Wash your hands before you come to your lesson.